406 Not Acceptable Error Message

Written by Brad Markle

Most "406 Not Acceptable" errors on websites are likely related to the mod_security setting on your InMotion Hosting account.

By default, all hosting accounts have mod_security turned on. There are some programs out there that do requiremod_security to be turned off. If you do not disable mod_security it will cause a 406 error message.

Mod_security can be turned off and on for each domain individually. If you would like mod_security disabled you can disable mod_security via our Modsec manager plugin in cPanel.

Note! You may not have the option to enable or disable mod_security in your cPanel on VPS or Dedicated servers. To disable mod_security on accounts that don't have the option in cPanel, you will need to use command line via SSH or contact tech support to disable/enable it for you.

Alternatively, if you only need certain select rules disabled instead of having it turned off for an entire domain, you can email support@inmotionhosting.com to do so. If you send an email, for verification purposes please provide us with the original cPanel password, the current AMP password, or the last four digits of the current credit card on file.